About Rowoqi
We started in 2018 as a small workshop in South London, driven by a simple belief: every celebration deserves decorations that reflect its unique character. What began with three people creating arrangements for local events has grown into a dedicated team serving clients across London and surrounding areas.
Our workspace at 17 Elmfield Road houses everything from classic latex options to specialty foil designs. We maintain an inventory of over 150 different colours and styles, which allows us to accommodate requests ranging from intimate gatherings to corporate functions with 500+ attendees.
What Drives Our Work
We operate on straightforward principles. First, we deliver what we promise. When a client orders a specific arrangement, they receive exactly that – same colours, same quantities, same quality. Second, we respect timelines. Our delivery vehicles are equipped with proper storage systems to ensure items arrive in perfect condition at the scheduled time.
Third, we provide honest guidance. If a client's initial concept won't work for their venue or budget, we say so and suggest alternatives that will. This approach has resulted in a 89% repeat customer rate over the past two years.
Our Team and Capabilities
Our current team includes seven full-time specialists and four part-time assistants. Three team members hold certification from the Qualatex Balloon Network, and two have backgrounds in event design from London College of Fashion. This combination of technical skill and aesthetic training ensures both structural integrity and visual appeal.
We process an average of 45 orders weekly, ranging from small bouquets to complete venue transformations. Our setup includes helium tanks with certified regulators, climate-controlled storage maintaining 18-21°C, and a fleet of three delivery vehicles with custom interiors designed to prevent damage during transport.
Reliability
We maintain backup inventory for all standard items and have established relationships with three suppliers to ensure availability even during peak seasons like December and summer wedding months.
Transparency
Our quotes include itemized costs – materials, labour, delivery, and setup if required. Clients know exactly what they're paying for before placing an order.
Continuous Improvement
We attend two industry training sessions annually and test new products quarterly. This year we've added biodegradable options and improved our organic arch construction technique.
Six Years of Consistent Service
Since 2018, we've completed over 2,800 projects across London boroughs including Lambeth, Croydon, Wandsworth, and Southwark. Our work spans birthday parties, weddings, corporate events, shop openings, and community celebrations. We're available Monday through Friday from 9:00 to 18:00, with Saturday morning hours for urgent requests.
